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Communicating and Influencing Skills Webinar


All professional staff 


1 hour - can be extended if required



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Course Information

Delegates will leave well equipped to handle difficult situations in the future when strong communication and interpersonal skills are needed to get other people to want to support intended actions.

The course covers ares such as:

  • Influencing and communicating styles
  • Analysing your own style and strategies for influencing and communicating.
  • The theory and principles of Influencing and communicating.
  • Characteristics of a successful influencer.
  • Influencing techniques:
  • Communicating techniques:
  • Improving confidence when communicating and influencing.
  • Practical exercises with individual feedback and review.
  • Self-development techniques for the future.

How do I read my eBook?

Your eBook should be available for download instantly. However, please allow a maximum of 24 hours for the book to be ready to download and view. Please note that you will receive a confirmation email which will inform you when your books are ready to download.

  • Download and install Adobe Digital Editions
  • Open Adobe Digital Editions and follow the steps to get started
  • Download your eBook from and it will be opened by Adobe Digital Editions
  • Connect an eReader to transfer the eBook across using Adobe Digital Editions
  • Need more help? Read our FAQ below or contact us for assistance
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